Security
Enterprise-grade security controls, zero-trust architecture, and data protection built for mission-critical video workflows.
ViralMag is architected from the ground up to protect confidential product briefs, brand kits, and generated media. We enforce strict data isolation, zero AI model training on customer uploads, end-to-end encryption, and role-based access control across all workspaces.
- AES-256 Encryption at Rest & TLS 1.3 in Transit
- Zero AI Model Training on Customer Uploads
- Role-Based Access Control (RBAC) & SAML SSO
- Automated Vulnerability Scans & SOC 2 Alignment
1. Security Architecture & Philosophy #
ViralMag adheres to a strict Zero-Trust Architecture. Every request made to our web application, rendering API pipelines, or database nodes is authenticated, authorized, and logged. We treat customer security not as a static compliance check, but as a continuous operational posture across our entire infrastructure.
Our system design separates operational workloads from data processing layers, ensuring that workspace assets (product documentation, brand kit logos, synthetic creator scripts, and exported video files) are strictly isolated between tenants at both the application level and storage layer.
2. Cloud Infrastructure & VPC Isolation #
ViralMag infrastructure is hosted across top-tier cloud providers (AWS and GCP) within hardened Virtual Private Clouds (VPCs) featuring multi-region redundancy and failover support.
- Network Isolation: Public internet entry points are constrained to HTTPS front-end reverse proxies. Production databases, Redis caching layers, and video rendering engine queues operate strictly inside private subnetworks with no direct internet ingress.
- Managed Storage & Database Backups: Workspace structured data lives in managed PostgreSQL instances. Databases undergo automated daily backups with point-in-time recovery (PITR) enabled, stored across multiple availability zones.
- Ephemeral Render Nodes: Video generation workers operate as stateless, ephemeral sandboxes. Once a rendering pipeline finishes exporting a video file, local temporary state is wiped clean.
3. Data Protection & Encryption #
We safeguard data throughout its entire lifecycle — whether stored on disk, moving across internal networks, or streaming to your web browser.
All data at rest is encrypted using AES-256 via AWS KMS / GCP KMS with key rotation. All traffic in transit is encrypted using TLS 1.3 (with TLS 1.2 fallback) enforced via HSTS headers.
Uploaded customer media and generated MP4 outputs are stored in object storage buckets configured with Private Access Control Lists (ACLs). Video downloads and stream previews utilize short-lived, cryptographically signed pre-signed URLs that automatically expire after a predefined duration.
4. Access Control, Single Sign-On & RBAC #
Access to workspace assets is governed by strict Role-Based Access Control (RBAC). Organization administrators can define detailed permissions for team members:
- Owner / Admin: Complete management of workspace settings, SSO integration, billing, member invites, and asset deletion.
- Editor: Ability to create product briefs, trigger video generations, upload brand kits, and export rendered videos.
- Viewer: Read-only access to view completed campaigns, review draft scripts, and download final media assets.
Enterprise SAML 2.0 / Single Sign-On: Enterprise plans support seamless integration with identity providers including Okta, Azure AD, OneLogin, and Google Workspace, featuring mandatory Multi-Factor Authentication (MFA) enforcement.
Staff Access Policy: ViralMag operational staff are prohibited from accessing customer workspace content unless explicitly authorized by the workspace owner for technical support or under incident response scenarios. Every staff access event is recorded in immutable audit logs.
5. AI Model & Asset Privacy Isolation #
As an AI-powered short-form video generation platform, we hold an uncompromising commitment to your intellectual property:
Your inputs, briefs, scripts, brand kits, and exported videos are NEVER used to train foundational AI models, public LLMs, or third-party creator avatars.
API calls dispatched to downstream infrastructure providers (e.g. text generation or speech synthesis models) are covered by zero-retention enterprise Data Protection Agreements (DPAs). Data passed to these APIs is processed solely in-memory to execute your rendering task and is purged immediately upon completion.
6. Vulnerability Management & Bug Bounty #
Our security team maintains automated static analysis (SAST) and dynamic dependency vulnerability monitoring across all code repositories.
- Automated Scanning: Continuous dependency scanning flags outdated or vulnerable packages before pull requests merge into main branches.
- Penetration Testing: Independent, accredited third-party cybersecurity firms conduct annual comprehensive penetration tests of our web platform, APIs, and containerized infrastructure.
- Patch Management: Critical zero-day security patches are applied within 24 hours of release; non-critical updates are deployed on a weekly release cadence.
7. Incident Response & Business Continuity #
ViralMag operates a 24/7 Incident Response Plan (IRP) led by dedicated security engineers. In the unlikely event of a security incident affecting customer data:
- Notification SLA: Affected workspace owners will be notified via email and system alerts within 72 hours of incident confirmation, detailing the scope, impact, and mitigation steps taken.
- Transparency: Service degradation or infrastructure events are broadcast in real-time on our official Status Page.
- Disaster Recovery: Our Recovery Time Objective (RTO) is less than 4 hours, and our Recovery Point Objective (RPO) is less than 1 hour for structured workspace data.
8. Compliance & Certifications #
ViralMag aligns with international privacy laws and security frameworks to support enterprise compliance needs:
| Standard / Framework | Status | Coverage & Scope |
|---|---|---|
| SOC 2 Type II | Compliant Baseline | Security, Availability, and Confidentiality controls verified by independent auditors. |
| GDPR (EU/UK) | Fully Compliant | Standard Contractual Clauses (SCCs), data processing addenda, and user erasure tools. |
| CCPA / CPRA | Fully Compliant | California consumer rights honored, including zero sale or sharing of personal data. |
| ISO/IEC 27001 | Aligned Framework | Information Security Management System (ISMS) policies enforced across operations. |
9. Responsible Disclosure & Security Contact #
We welcome reports from independent security researchers and ethical hackers. If you believe you have discovered a security vulnerability in ViralMag:
- Please email details to security@viralmag.ai prior to public disclosure.
- Include step-by-step reproduction steps, proof of concept (PoC), and target URLs.
- Do not attempt to access, modify, or delete customer data during your research.
We acknowledge all submission reports within 24 business hours and provide regular updates as we investigate and deploy fixes.