Partial System Degradation

System Status & Service Health

Real-time operational metrics, AI render engine performance, and 90-day uptime history for ViralMag's creative video automation platform.

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99.8% 90-Day Uptime SLA Compliant

1 ms Avg System Latency Live Infrastructure

1 Active Incidents All Clear

Just now Last Health Check Auto-refreshing 60s

System Uptime (Past 90 Days)

99.8% Uptime

90 days ago Overall Platform Uptime: 99.8% Today (100% Operational)

Service Components

Updated in real-time

Core API & Platform

Essential REST API, Authentication, and Infrastructure

Operational

REST & GraphQL API Gateway

viralmag.net/api

2 ms · 100.0% Operational

Authentication Gateway

viralmag.net/auth

1 ms · 100.0% Operational

Database Cluster

PostgreSQL DB

1 ms · 100.0% Operational

Cache & Session Storage

Redis Cache

1 ms · 100.0% Operational

Video Rendering & AI Pipeline

Short-Form Video Generation, Lip-Sync, & Compositing

Operational

Video Generation Engine

Rendering Pipeline

Operational · 100.0% Operational

Voice & Audio Synthesis

Speech Engine

Operational · 100.0% Operational

Background Matting & Compositing

Compositor Engine

Operational · 100.0% Operational

Web Dashboard & Workspace

User Workspace, Real-time Editor, and Content Delivery

Operational

Web Application & Studio

viralmag.net/app

3 ms · 100.0% Operational

Media Delivery & Asset Storage

Media Storage

Operational · 100.0% Degraded

Incident & Maintenance History

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August 2026

No incidents or service disruptions reported in August 2026.

July 2026

No incidents or service disruptions reported in July 2026.

June 2026

No incidents or service disruptions reported in June 2026.

99.9% Uptime Commitment & SLA Guarantee

ViralMag infrastructure is architected with multi-region failover, continuous health checks, and automatic fallback pipelines. We back our Pro and Enterprise plans with a 99.9% monthly uptime service level agreement (SLA).

Monthly SLA Commitment 99.9%

Priority Support SLA < 15 mins

SLA Credit Policy Automatic

Get Instant Incident Notifications

Never miss an update. Receive automated alerts whenever system performance degrades or maintenance is scheduled.

MONITORING FAQ

Frequently Asked Questions

Everything you need to know about our service monitoring, status notifications, and uptime commitment.

How often is the system status page updated?

Status indicators and system health metrics are evaluated live on each request and refreshed automatically every 60 seconds.

What is ViralMag's uptime SLA guarantee?

We guarantee a 99.9% uptime monthly SLA for all Pro and Enterprise tier customers. In the rare event of downtime, SLA service credits are automatically applied.

How can I get notified about maintenance or outages?

You can subscribe to real-time status updates via email notifications or query our live JSON status endpoint by adding ?format=json to the status URL.

Where can I report a performance degradation or issue?

If you experience any issues not reflected on this page, contact our dedicated support team directly at support@denovate.app.